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23 October 2019 / 24 Safar 1441
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ABOUT US

1. Organization Chart

2. Function
Serves as a department that is committed to improving the quality of project management services and maintenance of facilities to meet the needs customers with a system of university facilities maintenance delivery quality.
This is based on the concept of Comprehensive Asset Management and facilities facilities for teaching and learning can be applied and the effective functioning and efficient.
Apart from that, it also strives to improve the quality of work in accordance with the management of MS ISO 9000:2001 quality assurance, while increasing effectiveness values and professional ethics.

3. Vision
Provides physical infrastructure and campus environment is comfortable and conducive.

Mission
Develop, manage and maintain the building, infrastructure and facilities effectively.

Objectives
Development plan, identify the scope of work, prepare design and tender documents and to meet customer needs.
Supervise and complete the project, cost and quality specified.
Manage the assets, facilities and university facilities to be safe and conducive environment for the campus community and visitors.
Help prepare an official university event logistics.

4. Customer Charter
Providing quality services.
Processing payments to suppliers and contractors are managed within seven (7) days prior to submission to the Treasurer Office.
Keeping the campus clean, cheerful and comfortable.
Ensure outages restored within two (2) hours of receipt of the complaint.
Complaints critical damage such as leaking water pipes, roofs, sewage systems, elevators, electricity will take action within one (1) day. Corrective actions usually within one (1) month.
Customer complaints are not subject to the third party will be solved in less than seven (7) working days from the date of validity of the complaint.

5. Masterplan

Last Updated: 16 April 2019