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19 January 2022 / 16 Jamadil Akhir 1443

Q & A

1. Why is it that the Internal Audit and Monitoring Audit be carried out as scheduled which is twice annually?
To monitor the Quality Management System, which has received the acknowledgment for MS ISO 9000; it functions in accordance with the MS ISO 9000 Standardisation.

2. What is Monitoring Audit?
The Monitoring Audit is an audit performed by a third party (acknowledged body) to ensure that the organisation which has received verification always practises the Quality Management System based on a fixed standardization scope.

3. What is ISO?
ISO stands for the ‘International Organization for Standardization.’ It is the world’s main organization that develops and issues International Standardizations.

4. What are the ISO 9000 standards ?
The ISO 9000 standards are a collection of formal International Standards, Technical Specifications, Technical Reports, Handbooks and web based documents on Quality Management. There are approximately 25 documents in the collection altogether, with new or revised documents being developed on an ongoing basis. (It should be noted that many of the International Standards in the ISO 9000 family are numbered in the ISO 10000 range.)

5. Who is responsible for developing the ISO 9000 standards?
ISO Technical Committee (TC) number 176 (ISO/TC 176), and its sub-committees, are responsible for the development of the standards. The work is conducted on the basis of"consensus" among quality and industry experts nominated by the National Standards Bodies, representing a wide range of interested parties.

6. Where can copies of the standards be obtained?
Copies of the standards may be purchased from your National Standards Body (see list with contact details), or from ISO Central Secretariat through the ISO Store of by contacting the Marketing and Communication department (sales@iso.org). Many National Standards Bodies have them available in local-language versions.

7. Why are the standards being revised?

ISO’s formal review process:

User inputs from:

Current trends:

8. Who is responsible for revising the standards?
The revision process is the responsibility of ISO Technical Committee no.176, Sub-committee no.2 (ISO/TC 176/SC 2) and is conducted on the basis of consensus among quality and industry experts nominated by ISO Member bodies, and representing all interested parties.

Last Updated: 23 May 2013